Can I use my own phone case with the SnapMount?
The short answer is Yes! We have designed the SnapMount 3 to be as simplistic as possible and to be compatible with as many types of phones and cases as possible. We include a SnapMag ring inside the box which can be attached to the outside of your phone case and therefore allowing it to magnetis...
Does it support the new iPhone 12/13 and MagSafe?
Yes, the SnapMount 3 is compatible with MagSafe and can hold magnetically even without a phone case. However, please note the SnapMount 3 does not support MagSafe 15W charging, it will support Qi wireless 15W charging. Apple iPhone 12 and 13 will still be limited to 7.5W charging.
Do I need to purchase your phone SnapMag case? How will it help me?
Our SnapMag case is not required for the SnapMount 3 to work, but it is highly recommended for the best experience as the SnapMag case has a built in SnapMag ring meaning you won't have to attach this separately to your phone or case.
In each SnapMount 3 box, you will receive 1x SnapMag Ring. Th...
How does the SnapMount 3 work exactly?
The SnapMount 3 is our idea of what a car mount should be. Simple to use and stylish giving you a minimal look in your car.
The SnapMount 3 is a magnetic car mount that incorporates a wireless charger so you can mount and charge at the same time, without the need of plugging in a charging cable ...
How long does it take to charge my phone?
Charging speeds depend on a lot of factors such as:
- What phone model is being charged
- If a quick charge adapter is being used
- How old or new the phone itself is
- Whether the phone is in use at all during charging
- The position of the phone on the charger
Wireless charging is quite diffe...
I don’t want to put the mount onto my air vents, is there another option?
No problems! Our SnapMount 3 includes an extra adhesive dash piece attachment inside the box. You can attach this to any flat surface in your car, such as your dash.
My phone is constantly stopping and starting charging, is it faulty?
The main reason for this is usually because the SnapMount 3 is set up incorrectly and it is not receiving enough power. The SnapMount requires a minimum of 5V/2A. Please ensure you are using our included Quick Charge 3.0 car adapter. and have this plugged into the cigarette lighter rather than in...
What phones are compatible?
All of our wireless chargers use Qi wireless technology. It is compatible with any phone is Qi wireless-enabled, typically most of the latest flagship phones. Below is the compatibility list at the time of writing.
Apple: iPhone 13/13 Mini/13 Pro/13 Pro Max, 12/12mini/12Pro/12 Pro Max, iPhone 11...
Why is my phone falling off the SnapMount 3? The magnetic hold is weak!
There could be a few different reasons as to why your phone is falling off the SnapMount:
- Please make sure you are not using a case that is extremely heavy or thick, this needs to be less than 5mm and there needs to be nothin placed between the phone and case (eg a credit card)
- Please make s...
Why is my phone not charging on the SnapMount 3?
There can be a few reasons why your phone is not charging. Firstly make sure you have a wireless charging compatible phone, you can check the compatibility section on the product page here.
Please also check to make sure you have it all plugged in correctly as per the instructions, make sure tha...
Will Apple CarPlay work with the SnapMount 3?
The SnapMount 3 is only a Car Mount and Wireless Car Charger meaning this can't be used as a data transfer for Apple CarPlay.
There is an option for you if you would like to use a SnapMount Wireless Charger in your car, you'd just need to purchase a CarPlay wireless adapter, something like this
Will the magnets damage my phone?
Our product is designed with safety front of mind. Our rare-earth magnets have a rating of N50, the perfect strength to not interfere with wireless charging and still give a strong, secure hold. You should not be worried as the magnets in the SnapMount 3 will not have any negative or damaging eff...