PowerDuo
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Can I use my own phone case with the PowerDuo?
Yes! The PowerDuo was designed to be as simple to use on a variety of phone cases and with many different phones that are wireless charging enabled. A SnapMag ring is provided in the box that you can attach to the outside of your phone case which will allow for your device to magnetise onto the P... -
Do I need to purchase your SnapMag case for my phone? Will it help me?
Our SnapMag case is not required for the PowerDuo to work, but it is highly recommended for the best experience as the SnapMag case has a built-in SnapMag ring meaning you won't have to attach this separately to your phone or case, removing the human error which may come with attaching the ring. ... -
How long does it take to charge my phone?
Charging speeds depend on a lot of factors such as: What phone model is being charged If a quick charge adaptor is being used How old or new the phone itself if Whether the phone is in use at all during charging The position of the phone on the charger Wireless charging is quite different from w... -
What phones are supported and does it support MagSafe?
The PowerDuo supports phones that are Qi wireless charging enabled as well as devices that have MagSafe. Please note that the PowerDuo does not support MagSafe 15W charging, however, will support Qi wireless 15W charging. Apple iPhone 12 and 13 range will still be limited to 7.5W charging due to ... -
Although you will be able to charge directly through the computer's USB-C port, we highly recommend using a 20W dedicated power adaptor to efficiently charge both phone and earphones at the same time. You can purchase the dedicated 20W charger here.