Ordering

• Can I cancel/change my order? I made a mistake!

  If you have noticed you made a mistake in your ordering please submit our order enquiries form ASAP. If your order has already been dispatched unfortunately we most likely can not change your address or delivery destination. For all order enquiries, please carefully submit the form here and give...

• Do you have any discount codes? Can I have a discount?

  We often have discount codes available! Sign up to our newsletter to receive 10% off your first order :)

• How can I get an invoice?

  Please check your emails after you place your order. You should have an option to download your invoice as a PDF. Please contact us if you do not see this option.

• I have an order enquiry/Where is my order?

  You can track your order by clicking our live chat icon on the website in the bottom left corner, then under 'Order Status' click on Find an order. When entering the order number please include the "AU" at the end of your order number and use the email you have purchased with. If you are still un...

• What payment methods do you accept?

  We accept all standard payment methods including Visa, MasterCard, and PayPal. We also offer ‘buy now pay later’ payment gateways through Afterpay and Zip. Please note for customers in New Zealand we offer ‘buy now pay later’ payment gateway LayBuy.

• Where do I enter the coupon code?

  You may enter a valid coupon code during the checkout process. Please make sure you have entered your details and are in the checkout stage where you need to enter payment details. On the side you should see a box where you can enter in discount codes.