Exchange/Faulty Product

  • I think my product is faulty, what is your policy?

    We strive to provide our customers with excellent quality products, however being the nature of electronics from time to time there may be faults. We offer a full 1-year warranty on all our products. If you recognize what you believe is a faulty product, please get in contact with us at help@sn...
  • What is your returns policy?

    Within 14 days of receipt, you may be eligible to return your product for a refund given your item is unused and unopened and in the original packaging as received. To be eligible, you must contact us about the return request within 14 days of the purchase date. Once 14 days have passed, we may ...